Terms and Conditions

Booking Terms and Conditions

  • Please arrive on time. Latecomers will not be admitted and refunds are not available.
  • Allow 30 mins before show time if you are collecting your tickets at the venue box office. If you already have your tickets we suggest arriving 15 minutes before performance start time.
  • All sales are final. We have a policy of no refunds or exchanges on all tickets purchased.
  • Please note that all offers are subject to availability.
  • Booking fees are charged on online sales and phone sales at €1.50 per ticket, helping to cover the cost of our box office. These fees are not charged on concession priced tickets. No booking fee is charged on tickets purchased in person at Dublin Theatre Festival box office. Friends of the Festival are exempt from booking fees. A €1 postal fee will apply on all online sales posted to your address.
  • All tickets prices for performances at the Gaiety Theatre are inclusive of €1 Gaiety Restoration Levy.
  • Management is not responsible for damage or loss of ticket after purchase and admission is by full ticket only. Management reserves the right to refuse admission and latecomers will not be admitted to the show.
  • Smoking and any audio or visual recording are strictly prohibited in the auditorium.
  • Management reserves the right to change the cast of performance in the event of unforeseen circumstances without prior notice.
  • Ticketholders assume all risk of injury and property loss including destruction and theft, and release promoters, performers, sponsors, ticket outlets, venues and their employees for any liability thereafter.